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Symmetra

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Conscious Decision-Making

Leading research clearly demonstrates that we all have preconceptions, both bad and good, that impact our
decision-making, actions, and ultimately the success of the organisations we work for.

At Symmetra, we are mindful of the impact of bias on all areas of the business, so we’ve developed proven solutions to address unconscious biases that improve the quality of decision-making, leading to improved organisational outcomes.

Our Conscious Decision Making (CDM) programs are flexible, scalable, and sustainable to ensure everyone in your organisation can adopt the skills they need to counteract unconscious bias.

Better Decisions Start Here

How Symmetra’s Conscious Decision-Making Works

Some research suggests unconscious bias training is ineffective, and the truth is that many training programs available to organisations have limited impact.

The challenge with many of these training programs is they only raise an understanding of what unconscious bias is, and do not provide the necessary knowledge or skills to improve decision-making and create behavior change

This is where Symmetra’s Conscious Decision-Making programs set themselves apart from our competitors. We’ve developed a three-phase program that:

Raises awareness and understanding of unconscious bias.
Demonstrates the impact that better decision-making has on strategic and business outcomes, as well as our relationships with others.
Provides the skills, structures, and measures to counteract personal and organisational unconscious bias and improve overall decision-making.
Improve overall decision-making.
Contact Us to Learn More

Symmetra’s Conscious Decision-Making (CDM) Programs

Some research suggests unconscious bias training is ineffective, and the truth is that many training programs available to organisations have limited impact.

The challenge with many of these training programs is they only raise an understanding of what unconscious bias is, and do not provide the necessary knowledge or skills to improve decision-making and create behavior change

This is where Symmetra’s Conscious Decision-Making programs set themselves apart from our competitors. We’ve developed a three-phase program that:

Blended CDM Program:

a comprehensive program that blends group learning, individual assessment, and coaching. Targeted at senior leaders to drive conscious inclusion of talent and counteract bias in strategic business decisions.

CDM Workshops:

 Interactive, experiential, and engaging sessions that don’t stop at building awareness, but also help build skills and design and implement new processes to hard wire debiasing into business as usual.

CDM e-learning:

A series of short and impactful e-learning modules on our innovative E-Challenge platform. Scalable, cost-effective and fully customisable, they can be used as a standalone or in conjunction with other programs.
Contact Us to Learn More

Benefits of Conscious Decision-Making Training

Some research suggests unconscious bias training is ineffective, and the truth is that many training programs available to organisations have limited impact.

The challenge with many of these training programs is they only raise an understanding of what unconscious bias is, and do not provide the necessary knowledge or skills to improve decision-making and create behavior change

This is where Symmetra’s Conscious Decision-Making programs set themselves apart from our competitors. We’ve developed a three-phase program that:

Improved hiring, performance evaluations, and promotion decisions

Our unconscious biases have a major impact on who we hire, how we assess performance, and who we decided to reward.

Greater workplace diversity

Unconscious biases create barriers to embracing diversity, sharing different ideas and perspectives, and ultimately stifle innovation.

Mitigated risk

Making decisions based on principles of equity, rather than false preconceptions, can reduce the risk of employee dissatisfaction and claims of discriminatory employment practices.

Better business outcomes

Organisations that know how to reduce the impact of implicit biases that cloud judgment can make smarter business decisions and solve problems more efficiently.
Contact Us to Learn More

Why Training Often Fails to Change Behaviours

The majority of DEI training only acts as a short-term intervention and does not provide the impetus or reinforcement that is needed to change the way we think or act. Too often this training is simply an annual event that ticks off the box for corporate compliance.

For DEI training to be effective, it must be practical and relevant, gives the opportunity to practice and learn new habits, and provides ongoing support and nudges to embed consistent behaviours that create an inclusive environment.

Moreover, DEI training is most successful when assessments are used to tailor training to an organisation’s unique needs and measure progress over time.

Our team of DEI experts is ready to help. Complete the form below to get started.


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  • Inclusive & Equitable Systems
  • Inclusive Leadership Journeys
  • Inclusive Teams & Culture
© 2025 Symmetra. All Right Reserved. | Privacy Policy | Terms of Service
  • How We Help
    • Inclusive & Equitable Systems
      • Organisational Diagnostics
      • DEI Strategy and Advice
      • Inclusive Hiring and Talent Systems
      • Empowering Change Agents
    • Inclusive Leadership
      • Getting Leadership Buy-In
      • Inclusive Leadership Index Assessment
      • Inclusive Leadership Journeys
      • Inclusion Coaching
      • Inclusion Foundations
    • Inclusive Teams & Culture
      • Team Inclusion Assessments
      • Inclusion Skills Development
      • Digital and Scalable Learning
      • Team Coaching
      • Reflect AI
  • DEI Challenges
    • DEI Strategy that Works
    • Integrating DEI into Systems
    • Leadership Buy-In
    • Sustaining Inclusion Habits
    • Attract and Retain Diverse Talent
  • Why Symmetra?
    • Our Approach
    • Our Impact
    • Our Team
    • Careers
  • Learning Hub
    • DEI Insights
    • Inclusive Hiring Roadmap
    • Respect at work
    • Worker Protection Blueprint
    • Events
  • Contact Us
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2025